-a grocery store checkout for consumers buying only a few items.
Got that. I was in it. I had less than the allotted 15 items. There were only a few people in front of me, and they all had less than 15 items. The other lines had people with an entire cart full of stuff. So why did those lines move faster than the express lane?
I've already determined that it wasn't the patrons. This has to be considered, because sometimes people are stupid. Or they at least feign stupidity, which I believe is an act so relied upon that it has become an integral part of their psyche. There I go again on the digression.
No, the problem wasn't the patrons . . . it was the checker.
Logically, one would think that the Express Lane would be quick. Less items means less time checking out which means the entire process would be faster than the other lanes. This conclusion, however, is rendered useless when the checker is slow. And not just slow, I mean sssssllllllloooooowwwww . . .
Me drawing in CAD with lefty is faster than this checker was. Is. Whatever. It took me forever to get through the line. And when I finally got there the checker ran out of bags to put groceries in. REALLY?